Frequently Asked Questions (FAQ)

1. What types of products does Funcoeu.com sell?
We specialize in women’s fashion, including clothing, shoes, and accessories. Our collection ranges from casual wear to statement pieces for every occasion.

2. Do you ship internationally?
Yes! We offer international shipping to most countries. Shipping fees and delivery times vary depending on your location.

3. How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your shipping destination.

4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and link. You can also log in to your account to view tracking updates.

5. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in original packaging. Please visit our Return Policy page for full details.

6. Do you offer exchanges?
At this time, we do not offer direct exchanges. If you would like a different size or item, please return your original purchase and place a new order.

7. What if I received a damaged or incorrect item?
We’re sorry! Please contact our support team within 5 days of delivery with photos, and we will arrange a replacement or refund.

8. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient checkout.

9. How do I choose the right size?
Please refer to our Size Guide on each product page for measurements and fit information. If you're between sizes, we recommend sizing up.

10. How can I contact customer service?
You can reach our support team by emailing [email protected]. We aim to respond within 24–48 business hours.